Data protection

If you applied for a job, you do not need to write to anyone. From the application status page you can download a copy of everything held about your application, or ask for it to be deleted, using your application reference and the email you applied with.

If you are an employee, your employer holds your record and decides what is in it. Ask your HR team first — they can correct it immediately, which we cannot do on their behalf.

1. We acknowledge that we have your request.
2. We verify that you are who you say you are — usually by replying to the address already on file, which is why we will not act on a request that arrives from somewhere else.
3. We answer within 30 days, either doing what you asked or explaining why we cannot.

Sometimes the answer is no, and we will say so plainly. Payroll and tax records have to be kept for years by law, so a former employee cannot have those deleted on request — but they can still see them and have errors corrected.